Welcoming Center
CSFA Number: 444-80-1493
Agency Name
Department Of Human Services (444)
Agency Identification
Agency Contact
Ngoan Le
Short Description
The main features of Welcoming Centers include:

1. One-stop center that provides linguistically and culturally sensitive case management and service coordination for immigrants and refugee individuals and families to help them secure services needed to become socially and economically self-sufficient.
2. A strength-based and family-centered intake assessment that guides the service plan.
3. Provision of community education workshops on topics of importance to help immigrants and refugee individuals and families learn about resources and information that can advance their successful integration.
4. Monthly meetings with local service providers to address common challenges shared in the delivery of services to immigrants and refugee individuals and families, including limited-English-proficient (LEP) customers, to enhance service effectiveness and improve service coordination.
Subject Area
Human Services
Program Function
Income Security and Social Services
Enabling Legislation
Objectives and Goals
A Welcoming Center is expected to:
• be equipped with the resources to work cooperatively with other organizations to provide services and assistance to the customer;
• have a strong working knowledge of the target population’s needs, knowledge of social casework methods, theory, techniques and principles;
• have the ability to provide immediate and direct assistance for a range of problems including mental health issues, substance abuse, homelessness, hunger, and unemployment;
• have the necessary resources to be able to provide comprehensive, linguistically and culturally appropriate information about state and community services to a diverse community; and
• serve walk-in customers as well as referred customers from another IDHS office, community providers, or community member.
• Have the necessary resources to be able to provide comprehensive, linguistically and culturally appropriate information about state and community services to a diverse community.
Types of Assistance
Project Grants
Uses and Restrictions
The Welcoming Center is designed to focus on providing services to immigrants and refugees navigate service systems and coordinate services to help customers, especially those with limited-English proficiency and those in crisis.

Eligibility Requirements
All interested applicants must meet the following criteria:

1. Is a nonprofit organizations subject to 26 U.S.C. 501(c) (3) in good standing with the State of Illinois.
2. Has experience and successful track record of providing immigrant and refugee services.
3. Has prior experience or knowledge of the Welcoming Center program model.
4. Has knowledge and expertise in working with federal and state policies regarding immigrant and refugee status.
5. Demonstrates understanding in ethnic diversity of the immigrant and refugee populations and the need for culturally and linguistically appropriate services unique to this program.
6. Is able to meet the program goals described in this NOFO.
Eligible Applicants
Nonprofit Organizations;
Application and Award Processing
Interested applicants must submit:

1) The Letter of Intent (included in this NOFO) by noon November 15, 2016. The Letter of Intent is not a pre-requisite to the grant application. However, IDHS needs the information provided from the Letter of Intent to prepare for the applications review process.

2) Completed grant application including all documents listed under Section H on page 10 by noon on November 30, 2016.

Both the Letter of Intent and the Grant Application must be submitted online to DHS.GrantApp@Illinois.gov by the deadlines established. A receipt for the Letter of Intent and the Grant Application will be provided to the grant applicant.

Applications received after the deadline stated above will not be considered for funding.

Each applicant is required to:

(i) Be registered in SAM before submitting its application. If you are not registered in SAM, this link provides a connection for SAM registration: https://governmentcontractregistration.com/sam-registration.asp;

(ii) provide a valid DUNS number in its application; and

(iii) continue to maintain an active SAM registration with current information at all times during which it has an active Federal, Federal pass-through or State award or an application or plan under consideration by a Federal or State awarding agency. It also must state that the State awarding agency may not make a Federal pass-through or State award to an applicant until the applicant has complied with all applicable DUNS and SAM requirements and, if an applicant has not fully complied with the requirements by the time the State awarding agency is ready to make a Federal pass-through or State award, the State awarding agency may determine that the applicant is not qualified to receive a Federal pass-through or State award and use that determination as a basis for making a Federal pass-through or State award to another applicant.

E. Application Review Information

1. Criteria - ALL applicants must demonstrate that they meet all requirements under this NOFO as described throughout. Applications that fail to meet the criteria described in the Eligible Applicants and Mandatory Requirements of Applicants as identified in Section C Eligibility Information will not be evaluated and considered for funding.
Grant applications received will be reviewed by IDHS staff, including staff from the Bureau of Refugee and Immigrant Services.

The maximum possible score is 100 points. All applications will be reviewed, evaluated, and rated based on the following criteria:

25 points 1.
Agency Qualifications: The extent to which the applicant demonstrates:

a) Strong management, supervision, and well-organized internal organizational structure to insure effective program/service delivery and sound fiscal conditions.
b) Successful history of working with immigrants/refugees, high-risk populations and/or individuals with multiple or complex needs including having the expertise and capacity to deliver the services procured in the NOFO, such as: language and cultural competency, track record of providing effective services for low-income LEP immigrants/refugees, delivering successful program outcomes.
c) Evidence of staff qualifications, experience and capability to carry out the proposed program.

20 points Community Identification and Customer Projection: The extent to which the applicant clearly defines and describes the geographic communities and the proposed target population the applicant plans to serve, and how the applicant is rooted in the community(s) it proposes to serve.

40 points 4. Program Design and Implementation: The extent to which the overall program design adequately and effectively addresses:

a. Qualifications to serve as one-stop Welcoming Center, describe linkages that are already in place with other service providers
b. Method and Strategies to provide comprehensive case management services, crisis management services, and referral services to the agencies social service partner network.
c. Track records and knowledge in conducting community workshops.
d. Ability and experience in building and sustaining community alliances, and collaborative efforts with community providers and public agencies.
e. Ability to provide required data/information reports on a monthly basis to evaluate the program.

15 points 5. Budget & Costs Justification: The extent to which the budget narrative provides:
a) Thorough and clear justification for all proposed line item expenditures.
b) All expenditures and program costs are reasonable and allowable.
c) Proposed staffing is sufficient to address customer projections and customer language needs.
d) Where available, supplemental or companion funding is clearly identified.

2. Review and Selection Process: Funding decisions will be based upon the quality of the applicant’s program plan and budget/budget narrative based on the 100-point scale described above.
3. Anticipated Announcement and State Award Dates, if applicable. Final award decisions will be made by IDHS.
"A Notice of State Award Finalist" form will be sent to each of the finalists prior to executing a grant agreement. This notice is not an authorization to begin performance. It is anticipated that the Notice of State Award Finalist will be issued by December 15, 2016.
IDHS reserves the rights to negotiate the terms and conditions for the final grant award, including performance outcomes.
4. Merit-Based Evaluation Appeal Process:
a. Is limited to the evaluation process. Evaluation scores may not be protested. Only the evaluation process is subject to appeal.
b. Appeals Review Officer: IDHS Head or designee may appoint one or more Appeal Review Officers (ARO) to consider the grant-related appeals and make a recommendation to the agency Head or designee for resolution.
c. Submission of Appeal:
i) An appeal must be submitted in writing to Ravi Sahota: Ravinder.S.Sahota2@Illinois.gov.
ii) An appeal must be received within 14 calendar days after the date that the grant award notices have been published.
iii) The written appeal shall include at a minimum the following:
• The name and address of the appealing party
• Identification of the grant
• A statement of reasons for the appeal

F. Award Administration Information
1. State Award Notices
Successful applicants will receive a separate notice stating that a project has been selected before the actual State award is made. This notice is not an authorization to begin performance. A fully executed contract with the Illinois Department of Human Services is the authorizing document that must be in place prior to the provider initiating service delivery.
A Notice of State Award (NOSA) will be distributed by the Department prior to issuance of a grant agreement. The NOSA will specify the terms and conditions of the award.
Unsuccessful applicant will receive a notice of denial of funding. This notice will begin the 14-day appeal window.
Assistance Consideration
There is no cost-sharing requirement for this program.
Post Assistance Requirements
Successful applicant will be required to submit:
a) Monthly expenditure reports in the format prescribed by IDHS.
b) Monthly program/service provision reports in the format developed jointly with IDHS.
c) End of contract fiscal and program reports as required by IDHS.
Funding By Fiscal Year
FY 2015 : $1,181,772
FY 2016 : $1,361,500
FY 2017 : $2,630,700
FY 2019 : $1,499,000
Federal Funding
Notice of Funding Opportunities
Agency IDAward RangeApplication Range
Details17-444-80-1493-01Not Applicable10/31/2016 - 11/30/2016 : Noon
Agency IDGrantee NameStart DateEnd DateAmount
FCSYK05127-FCSYK05127AUNT MARTHA'S HEALTH AND WELLNESS INC.07/01/201906/30/2020187,500
FCSYK05120-FCSYK05120OUR LADY OF MT CARMEL07/01/201906/30/2020187,500
FCSYK05126-FCSYK05126FAMILY FOCUS, INC.07/01/201906/30/2020150,000
FCSYK05118-FCSYK05118LATINO ORGANIZATION OF THE SOUTHWEST07/01/201906/30/2020150,000
FCSYK05128-FCSYK05128CATHOLIC CHARITIES OF CHICAGO07/01/201906/30/2020112,500