Domestic Violence Helpline
CSFA Number: 444-80-1224
Agency Name
Department Of Human Services (444)
Agency Identification
Agency Contact
Teresa Tudor
Short Description
The Program supports community-based providers which provide awareness and education about domestic violence, training to professionals and volunteers who deliver support to victims and directly provide victims and their vulnerable family members with quality comprehensive domestic violence services including emergency shelter, crisis, information regarding referrals and resources, counseling, advocacy, transportation and outreach.

The Domestic Violence Statewide Help Line is part of the Department's response to domestic violence. The Help Line provides statewide, toll-free, 24-hour, 7 day-a-week, multi-lingual, confidential services to victims and perpetrators of domestic violence, and information to people calling on behalf of a victim including friends or family of the domestic violence victim and first responders such as the police. The Help Line provides victims' access and direct referrals to the Department's funded domestic violence providers via a three-way phone linkage.

Help Line staff make referrals to domestic violence service agencies, identify non-traditional domestic violence services, provide safety planning or tips, and help victims explore service options. The Help Lines' trained domestic violence advocates help provide a safety network for Illinois residents living in remote areas of the state and for those for whom English is not their primary language. Additionally, the Statewide Help Line also increases access to domestic violence services for the deaf and hard of hearing by providing the most up to date technology.

Subject Area
Human Services
Program Function
Enabling Legislation
Types of Assistance
Project Grants
Uses and Restrictions
Eligible Applicants
Government Organizations; Nonprofit Organizations;
Funding By Fiscal Year
FY 2017 : $246,862
FY 2018 : $180,365
FY 2019 : $180,365
Federal Funding
Notice of Funding Opportunities
Agency IDAward RangeApplication Range
Details17-444-80-1224-01$180365 - $18036505/16/2016 - 06/06/2016 : 12:00pm
Agency IDGrantee NameStart DateEnd DateAmount
FCSYT00864-FCSYT00864CHICAGO CITY OF07/01/201906/30/2020180,365